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14px;line-height:1.5}.portal-reply-status.success{color:#b5ebc5;background:#73c5941f;border:1px solid #73c59433}.portal-reply-status.error{color:#ffd0d0;background:#dc59591f;border:1px solid #dc595933}@media (width<=1040px){.portal-ticket-shell{width:min(100% - 20px,1240px);padding-top:18px}.portal-ticket-grid,.portal-ticket-meta,.portal-status-flow{grid-template-columns:1fr}.portal-status-insights{grid-template-columns:repeat(2,minmax(0,1fr))}.portal-ticket-cta{flex-direction:column;align-items:stretch}.portal-ticket-cta-button{width:100%}}@media (width<=720px){.portal-ticket-card,.portal-status-card,.portal-ticket-history-card,.portal-attachments-card,.portal-reply-card{padding:18px}.portal-status-header,.portal-card-header,.portal-ticket-topline{flex-direction:column;align-items:flex-start}.portal-status-insights{grid-template-columns:1fr}.portal-ticket-hero h1{font-size:clamp(1.75rem,8vw,2.35rem)}}